When a potential customer declines your sales pitch, it’s important to handle the situation professionally and constructively. Don’t despair, there are steps you can take to overcome this situation: The first thing is to calm down and get over the trauma and stay relaxed: don’t deny it on your own. This is a natural part of selling. Keep a positive attitude and avoid being defensive or pushy. Listen carefully to objections: Ask the customer for feedback as to why they are not interested.
